Privacy Policy
Effective Date: May 3, 2026 · Last Updated: May 3, 2026
Kevin Socola Films LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website kevinsocolafilms.com, contact us, book our services, or communicate with us via SMS/text message.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily give us when you:
- Submit an inquiry or contact form on our website
- Book a photography or videography service
- Sign a contract or service agreement
- Opt in to receive SMS messages
- Communicate with us via email, phone, or text
This may include: your name, email address, phone number, wedding/event date, venue, mailing address, and payment-related information (processed via Zelle or third-party processors — we never store full credit card numbers on our servers).
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies (used for analytics only)
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Schedule and deliver photography and videography services
- Process payments and send invoices
- Send appointment reminders, gallery delivery notifications, and service updates
- Send transactional SMS messages (booking confirmations, schedule changes, gallery-ready alerts)
- Improve our website and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We do not share your information, including your mobile phone number, with third parties or affiliates for their marketing or promotional purposes.
We may share limited information only with:
- Service providers who assist with operations (e.g., Pixieset for gallery hosting, Zelle for payments, Twilio for SMS delivery) — under strict confidentiality
- Legal authorities if required by law, subpoena, or to protect our rights
- Associate photographers/videographers on our team who are directly involved in your booked event (event details only)
4. Photo & Video Usage
By booking our services, you grant Kevin Socola Films a non-exclusive license to use the photographs and video footage we capture for portfolio, marketing, and promotional purposes (including our website and social media), unless you specifically request privacy in writing as part of your contract. We will never sell your images to third parties without your consent.
5. SMS / Text Messaging Communications
5.1 Opt-In
You will only receive SMS messages from Kevin Socola Films if you have provided your phone number and explicitly consented to receive text communications — typically by submitting our contact form, booking a session, or replying to a confirmation request.
5.2 Types of Messages
- Booking confirmations and appointment reminders
- Gallery delivery and review notifications
- Schedule changes or important service updates
- Occasional offers related to services you've inquired about
5.3 Message Frequency
Message frequency varies based on your interaction with us, but typically does not exceed 4 messages per month.
5.4 Message & Data Rates
Message and data rates may apply based on your mobile carrier plan. Kevin Socola Films does not charge for SMS messages.
5.5 Opt-Out (STOP)
You can opt out of SMS messages at any time by replying STOP to any message. After replying STOP, you will receive a final confirmation message and no further messages will be sent. To resume messages, reply START or contact us.
5.6 Help (HELP)
For help, reply HELP to any message, or contact us at info@kevinsocolafilms.com or call (571) 247-2615.
5.7 No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies & Analytics
We use cookies and analytics tools (such as Google Analytics) to understand site usage and improve the user experience. You can disable cookies in your browser settings. We do not use cookies for cross-site advertising.
7. Data Security
We use industry-standard security measures to protect your information, including HTTPS encryption, secure file storage, and limited internal access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain client information (contracts, contact details, galleries) for as long as needed to fulfill our services and comply with legal obligations — typically 7 years for tax and contractual records. SMS opt-in records are retained while your subscription is active and for a reasonable period afterward to demonstrate compliance.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Opt out of SMS messages by replying STOP
To exercise these rights, contact us at info@kevinsocolafilms.com.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Third-Party Links
Our website may contain links to third-party sites (e.g., Pixieset, Instagram, YouTube). We are not responsible for their privacy practices. We encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be posted prominently on this page.
13. Contact Us
Kevin Socola Films LLC
Fairfax, Virginia, USA
Email: info@kevinsocolafilms.com
Phone: (571) 247-2615
Website: kevinsocolafilms.com